How to Prevent Spam and Trolls from Wrecking Your Game Forum

Posted by Sarah Robinson-Yu on Jul 10, 2019 9:00:00 AM

5 minute read

Spam and trolls are an unfortunate reality for almost any community forum, but the world of competitive gaming seems to have more than its fair share. In fact, some gaming communities have developed such a huge reputation for toxic behavior that it has become a defining characteristic of their game. 

The big question is: how do you stop trolls and spammers from harming your community and detracting from the overall reputation of your game?

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Topics: Gaming

Mitigating Toxic Behaviour: 4 Lessons from Overwatch

Posted by Sarah Robinson-Yu on Apr 25, 2019 2:16:00 PM

7 minute read

 In 2017, one of my predecessors, Chris, released a blog about managing community toxicity, specifically the toxicity within the Overwatch community. As an avid Overwatch gamer myself, I thought I’d weigh in on this issue, since it’s been a few years since the release of this blog, and Overwatch has made a number of notable strides to rid itself of its infamously toxic reputation.

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Topics: Gaming

8 Gaming Community Trends to Watch Out For in 2019

Posted by Mel Attia on Nov 28, 2018 9:33:00 AM

6 minute read

It's no secret that gaming community managers are an elite group of professionals. They have to contend with the most active and demanding audiences of consumers in the market: gamers. From casual games to MMOs, gamers have strong opinions, are vocal and can make or break a game's success.

We approached a dozen of gaming community management leaders across game types, from mobile, casual, AAA and indie studios. We've combined their experience into our first gaming-centric Gaming Predictions ebook which you can download here

From their expertise, eight key trends emerged. From bolstering important personal skill sets, strategies, tactics and attitudes, gaming community managers all share the same perspective: communities are vital to the success of their games. 

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Topics: Gaming

How Poor Game Design Devastates Communities and What to Do About It

Posted by Charles Owen-Jackson on Sep 25, 2018 9:50:00 AM

3 minute read

Game developers and publishers commonly assume that bugs are behind most bad reviews. While game-breaking bugs are certainly a deal-breaker for your players, the most common complaints come down to game design issues.

The reason for this is that unlike bugs, which can be quickly patched, game design issues are more difficult to fix. Problems with the actual design of the underlying mechanics of a game, may cause players to wonder whether the game is doomed. This is a common criticism of titles that are released too early.

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Topics: Gaming

Where to Find New Members of Your Pre-Launch Gaming Community

Posted by Charles Owen-Jackson on Sep 19, 2018 8:17:00 AM

3 minute read

Building hype around your game in advance of its launch is essential to ensure it reaches maximum potential on the big day. For the most part, this begins with your community – which is something you should start building from the moment you announce the development of your title.

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Topics: Gaming

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