Common wisdom dictates that we all learn from our mistakes. Thankfully, a study from Bristol University demonstrates that you can learn more from other people’s mistakes than from your own. Consider this cliff notes of things to avoid with your community forum.
Here are some community ‘fails’ that we’ve seen over the years.
Dumb about security. All software has security vulnerabilities but most are unknown and never get exploited or get fixed when new releases are issued. If you run a community, go with a SaaS solution so that you don’t have to worry about updating and patching software. The worst security incident I’ve seen was a case where after being hacked and dealing with the vulnerability, Continue reading →