The latest and greatest from the team at Vanilla
How’s your community doing these days? Would you describe it as healthy? What would it even mean to attach the word “health” to an online community?
In today’s post, I want to help you define what it would look like for your community to be one marked by health and wholeness. Then we’ll explore some key areas of community health and learn how to treat any problems you may find. Continue reading →
In today’s Gaming Biz Update – June 26, 2017 we discuss Xbox Team Fortress 2 updates, Netflix getting into interactive gaming and Sega allowing you to play their classic games on mobile! Continue reading →
We’re doing something new around here. Each week, I’ll scour the internet for the latest blogs and articles on community management, online customer service, customer experience, and whatever else I think would be valuable to you. Continue reading →
Getting happy customers to leave feedback can sometimes feel only slightly less painful than a root canal. And yet it’s a powerful marketing strategy that should not be put off. Much digital ink has already been spilled exploring the myriad reasons why; but the how still continues to elude many talented and capable marketers. That’s a shame, because the answer is as simple as a single word: ask. Continue reading →
Technically speaking, a forum is defined as “an assembly, meeting place, etc., for the discussion of questions of public interest.” Certainly, there’s no argument that the internet is THE place to talk and ask questions about any topic of interest you might dream up. Continue reading →