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The Chinese Cybersecurity Law: The Impacts on Multinational Organizations Operating Communities in China

Posted by Luc Vezina on Mar 7, 2019 10:17:32 AM

5 minute read

In 2017, China introduced a new law that regulates the governance of data for companies operating in China: the Cybersecurity Law (CSL). This article aims to provide you with a brief overview of common questions regarding the CSL in relation to community forums operating in China for Chinese nationals.

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Topics: Community, News

3 Steps to Get Executive Buy-in for Community Management (2019)

Posted by Kenny S. on Mar 5, 2019 9:47:00 AM

4 minute read

As a community advocate, you know that the key to growing any successful business is creating an engaged community of users and fans. The fact is, sometimes it's hard to get executive buy-in for a community strategy.

This article will layout 3 steps to getting executive buy-in for community management.

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Topics: Community, News

Adaptive Leadership for Online Community Managers

Posted by Carrie Melissa Jones on Feb 28, 2019 10:00:41 AM

6 minute read

 You want your community to succeed. You work tirelessly to plan content, reach out to members, host events, welcome people, and grow your community. But if you’re like thousands of other community managers, you may struggle to gain leadership buy-in, collaborate with other teams, and garner support for your work.

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Topics: Community

Is Your Online Community Included in Your Knowledge Base?

Posted by Adrian Speyer on Feb 26, 2019 10:56:43 AM

3 minute read

Recently I’ve become obsessed with knowledge bases. More specifically, I’ve been fascinated with how they get constructed, what knowledge gets included, how they are structured and where the source of the knowledge comes from.

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Topics: Community, Knowledge Base

Why Executives Need To Care About Community

Posted by Sarah Robinson-Yu on Feb 21, 2019 1:08:17 PM

7 minute read


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Topics: Community

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