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5 Benefits of a B2B Customer Self Service Portal

Providing your customers with a customer self service portal is hugely beneficial in the B2B world and empowers your customers by giving them the tools to help themselves. As such, providing a customer self service portal as a part of your customer service strategy is crucial to success.

This blog will discuss 5 benefits of a B2B customer self service portal, and why it's more important than ever to solidify this as a key element of your customer service strategy. 

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Sarah Robinson-Yu

Todd Burry

Todd co-founded Vanilla. He is responsible for the product roadmap and software architecture.

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