<img height="1" width="1" style="display:none" src="https://q.quora.com/_/ad/10b616b60fad4a51aa023ade12476783/pixel?tag=ViewContent&amp;noscript=1">

Jake McKee

Jake McKee is one of the founders of the modern customer community movement. He led Apple’s famed Global Support Communities. He pioneered efforts at LEGO to engage its adult users in a community - which spawned breakthrough innovations such as the Mindstorms community driven product development (which landed on the cover of Wired Magazine). He co-founded Ant’s Eye View (later purchased by PwC) which helped firms like Starbucks, Canon, and H&R Block build customer communities that became powerful engines for marketing, sales, product innovation and the customer experience. Jake currently runs Community5, a consulting practice focused on helping organizations drive more success with their online communities, fan engagement programs, and product development processes. He also manages the Dinner5 project, a monthly dinner series that brings senior community leaders together.
Find me on:

Recent Posts

Building A Community Super Fan Program That Rocks

Posted by Jake McKee on Apr 11, 2019 11:00:00 AM

11 minute read

What would compel any rational person to spend their free time answering tech support questions for free?

Read More

Topics: Community

Subscribe to the Community Corner Newsletter and get expert insight and analysis on how to get the most out of your online community every Friday.

Search this blog

Recent Posts

community playbook

Have an Article for Vanilla's Blog?

Send us an email to pr@vanillaforums.com with your topic idea and we'll circle back with our publishing guidelines.