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Scaling Product Feedback for Product Managers

Over the years, we have seen at Vanilla the real power of customer communities in helping organizations at the tops of their fields through product feedback and innovation. From uncovering unusual ways customers are using products to elaborate workarounds when asked how to solve a specific problem with a product, your customers are your primary allies in building a better product. 

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Mel Attia

Carrie Melissa Jones

Carrie Melissa Jones is a community leader, entrepreneur, and community management consultant who has been involved with online community leadership since the early 2000s. As the founder of Gather Community Consulting, she consults with brands to build and optimize communities around the world.

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