Vanilla Forums
Community Blog

For Pros Just Like You

What's new!

3 Tips for Dealing with Community Trolls

Your community is humming along, and all of a sudden, an individual joins who takes personal pleasure in disrupting your community. It may be inflammatory remarks, attacking others for no reason, or simply taking an extreme contrarian view on every topic to drive everyone nuts. Unfortunately, it also means your community may have a troll problem.

Civility and logic pretty much go out the window with trolls. They are not in your community to build relationships, to add to the discussion, or be friends. They have come solely to cause mayhem. So what can a community manager do? 

Below are three tips we have seen to be effective when dealing with trolls.

Read More
Adrian Speyer

Subscribe to the Community Corner Newsletter and get expert insight and analysis on how to get the most out of your online community every Friday.

Customer Experience Update