Back in May 2017, we let you know about our new API. Last week we released a preview our new API to all customers.
Create streams in Hootsuite to monitor activity in your Vanilla community.
Monitoring your customer interactions gets more difficult as more social channels pop up and gain popularity. Hootsuite makes managing social easier by bringing all your social feeds into one place.
People join online communities for a number of reasons. Whether they’re looking to interact with a brand, proclaim support for a political or social cause, or connect with individuals who share a common hobby. Part of a community manager's (CM) job is to ensure that the forum is a safe and enjoyable place for members to interact.
One of the major Vanilla R&D initiatives of 2017 is a brand new version version of our API. Building a new API is a priority for 2 reasons:
- Allowing our customers to better integrate with us and leverage their data, and;
- Allowing our own R&D team to be more productive.
If you lived in a neighborhood that was anything like the Internet, you’d feel like you were living in a post-apocalyptic world. There would be a constant jiggle of your door knobs and windows as random people went around looking for homeowners who forgot to lock up.