Building a Nationwide Support Group to Fight Breast Cancer

Posted by Mel Attia on Oct 10, 2019 9:00:00 AM

6 minute read

Cancer sucks. There’s no two ways about it. We all know someone who was or is afflicted with this complicated ailment. On a personal level, I need both hands to count all the people I know who have been afflicted by this terrible disease. Thankfully, many are still with us and are survivors, but some were not so lucky in their fight. Let this blog be a tribute to all of them.

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Topics: Community, News

20 Statistics About the Benefits of Online Communities

Posted by Sarah Robinson-Yu on Oct 8, 2019 8:00:00 AM

3 minute read

Those in the community space (such as ourselves) will defend the value of community until the very end. We’ve written an endless amount of blogs and eBooks on the benefits of community, and indeed, our colleagues in the community space have agreed with our assertions every step of the way.

But as logical and obvious as the benefits of community may seem, we’re aware that there could be a disconnect between community in theory and community in practice; that is, what leading community experts say about community might not actually be the case when you speak to organizations directly.

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Topics: Community, News

The Knowledge Base and the Creation of Vanilla Knowledge

Posted by Todd Burry on Oct 1, 2019 8:00:00 AM

10 minute read

Hi, I’m Todd Burry, co-founder and Chief Product Officer here at Vanilla.  Welcome to my monthly blog! 

We’ve been at this for about ten years now and have worked hard to create software that’s simple and straightforward to use, with a lot of functionality under the hood. But as you probably know, getting to simple is complex. I’m writing to give users a peek behind the curtain, so you can understand the decisions that we make and why we make them.

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Topics: News, Knowledge Base

How To Secure Executive Buy-In

Posted by Sarah Robinson-Yu on Sep 5, 2019 11:00:00 AM

5 minute read

We’ve talked a lot about the need for executive buy-in on basically every major project, plan or strategic initiative that you may have, including your community rollout, but it’s easier said than done, right?

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Topics: News

5 Tips for an Amazing CMX Summit Experience

Posted by Adrian Speyer on Aug 28, 2019 9:00:00 AM

4 minute read

It’s that time again, another CMX Summit is coming! It’s a yearly gathering of community builders and professionals of all levels that meet to connect and learn from each other. To me, it’s one the can’t miss events of the year and certainly most of you must agree, as the tickets are sold out. We are also sponsors once again for what is surely to be an amazing get together in Redwood City next week (September 5th & 6th).

This will be my fourth CMX Summit and I'm also a seasoned conference veteran. With this in mind, I thought I would share my best tips to ensure you get the most out of CMX Summit. Of course, I work at a vendor, but like you, I manage a community as well -- and that is how I attend the event. So without further ado, here are my best tips to ensure you have an amazing experience:

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Topics: News

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