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[Community] Let's Build Better Communities Together!

Posted by Adrian Speyer on Feb 2, 2018 2:28:50 PM

2 minute read

Howdy Friends!

Today marks a new day for my career with Vanilla Forums and I can’t wait to share the news with all of you. I’ve just had the distinct pleasure of being promoted to Head of Community and Evangelism!

It's certainly an exciting chapter in my life, but what does it mean to you? Well, for starters, it means I now shake off my marketing cloak and devote 100% of my energy to you, the community.

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Topics: Community, News

Welcome to 2018!

Posted by Adrian Speyer on Jan 1, 2018 12:01:00 AM

Happy New Year from your friends at Vanilla!

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Topics: News

Season's Greetings From Vanilla!

Posted by Adrian Speyer on Dec 22, 2017 11:15:00 AM

Happy Holiday's From The Team At Vanilla!

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Topics: News

3 Questions to Help You Carve out a Role for Customer Success

Posted by Kenny S. on Oct 24, 2017 8:28:38 AM

3 minute read

When it comes to dividing up your company’s customer-facing labor, it’s hard to know where to deploy the folks in customer success. Should you treat them as glorified account managers and lump them in with the sales team? Or, should you see them as sales-ified support representatives and shuffle them in with the customer service staff?

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Topics: Support, News

API V2 Preview Release

Posted by Luc Vezina on Oct 13, 2017 8:00:50 AM

1 minute read

Back in May 2017, we let you know about our new API. Last week we released a preview our new API to all customers.

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Topics: Product, News

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