[Community] Maximize your Forum's Gamification Features for Better Data and Engagement

Posted by Bradley Chalupski on Feb 22, 2018 11:52:07 AM

4 minute read

Gamification is currently one of the hottest trends in business, and with good reason. Tons of research attests to the fact that gamifying a process or system increases customer engagement and satisfaction.

This is certainly true of community forums. The standard forum is a great tool, but honestly, in its most basic form it can be a little bland. Adding gamification makes it more interesting to use, creating more authentic interactions and value for your users.

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Topics: Community

[Gaming] A Great Community Manager has These Three Important Skills

Posted by Chris G. on Feb 21, 2018 10:37:17 AM

3 minute read


Sometimes it’s important to take a step back from the what-ifs and possible scenarios and get back to the basics. You may not be a seasoned community manager;  perhaps you’re an indie dev in need of some community management, or maybe you just want your digital presence to solidify and develop your brand.

The best part about applying the following best practices in your daily routine is that often enough they’re applicable to roles and industries outside of traditional gaming community management!

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Topics: Community, Gaming

[Community] Preventing Trolls from Hijacking Your Fan Site

Posted by Charles Owen-Jackson on Feb 13, 2018 10:34:18 AM

4 minute read

It’s an unfortunate truth that trolls and spammers permeate just about every corner of the internet, and TV fan communities are no exception. Broadcasters have realized that nurturing these communities are great to their bottom line, as it not only builds a steady, loyal audience, they can also help drive awareness.  

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Topics: Community

[Community] Let's Build Better Communities Together!

Posted by Adrian Speyer on Feb 2, 2018 2:28:50 PM

2 minute read

Howdy Friends!

Today marks a new day for my career with Vanilla Forums and I can’t wait to share the news with all of you. I’ve just had the distinct pleasure of being promoted to Head of Community and Evangelism!

It's certainly an exciting chapter in my life, but what does it mean to you? Well, for starters, it means I now shake off my marketing cloak and devote 100% of my energy to you, the community.

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Topics: Community, News

[Community] How Real Are You? Managing a Community With Your Personal Profile – or Not.

Posted by Bradley Chalupski on Feb 1, 2018 9:13:17 AM

4 minute read

Self-serve customer support communities can be an essential support tool for any brand. But managing a community that grows around a social media page is challenging for many reasons. One of them is that successful B2C community forum management requires a delicate balance between the professional and personal.

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Topics: Community, Marketing

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