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Split And Merge: How To Move Comments

Posted by Adrian Speyer on Nov 26, 2013 3:19:45 PM
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2 minute read

Once your community becomes quite active, as a moderator, you might run into scenarios where you need to merge two discussions or create a new discussion from a comment which might not belong.The Split/Merge functionality within Vanilla makes it very simple. The following handy guide will help you through the process.

Merging & Moving Discussions

The reason you may want to merge a discussion is that they may be similar in nature, and the issues or topic would be best served being dealt with together.  To merge two discussions, you simply select the two (or more discussions) you wish to merge together.

merge discussions

After you have selected both discussions, you will get a notification in the lower left (also known as a growl). It looks like the following:

merge_growl

If you select "move", you now have the option to place both discussions in a new category from the pop-up that will appear.

move-discussion

If you select merge, you will see the following pop-up which will combine both discussions into one:

merge-discussions-pop-up

Splitting A Discussion

Sometimes, as  moderator, you may come across a discussion which may be better off as it's own unique discussion thread. If you run into this scenario, you can use the split function. To use it, select the specific comment(s) you wish to split:

select_split

Once again you will get a  small notification in the lower left, that looks like the following:

split_growl

Once you click split, you will be given the option in a pop-up to create a new discussion:

split_discussion

Now you can create a new discussion with a new topic title from the split comment. This allows the original discussion thread to stay on topic.

Vanilla Forums offers a cloud based solution that allows an easy to manage community for moderators and administrators. Try Vanilla Forums Cloud Solution free for 30-days.

Topics: Product

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