Last week Gmail was down for about 15 minutes all around the world and it caused a bit of a mass hysteria. It was a good reminder of how we’ve come to depend on reliable cloud-based software.
Vendors of cloud software, like Vanilla, have made a lot of progress ensuring that systems are up and running more than 99.95% of the time. Slowly, we are taking uptime for granted. We often forget that uptime is one of the primary benefits of cloud-based community software.
When your community is down, it can impact thousands of people and take your precious time away from doing more important things. It can also be costly when you consider the time to fix the problem and the opportunity cost as pointed out by Robert Khoo of Penny Arcade.
There are still tens of thousands of active forum communities running on-premise on first generation forum software. As companies continue to specialize and focus more and more on what they are good at doing, does it still make sense to host and maintain forum software?
Vanilla Forums understands the importance of ensuring your community is up and running when you customers need it. Try Vanilla Forums Cloud Solution free for 30-days.