As most of you will already know, the California Consumer Privacy Act (CCPA) went into effect on January 1, 2020. What you might not know, however, is what exactly this means for you as a Community Manager, and the impacts it will have on your community and your practices.

There’s a difference between simply being a Community Manager, and being a present Community Manager. Being present means being hyper involved. It means paying attention to new community members as well as old ones and pushing out new content to keep the community fresh and engaged. It’s also a crucial step in the development of a new online community (and less so for those that are more mature).

How would you feel if you’d been a member for a community for years, but then started to suddenly feel disconnected from that community? In countless communities, it’s the most senior members who often feel the least sense of community.

So the question that community managers should be asking is, why is that?

Do you have a specific strategy for acknowledging your community members? If not, it may be time to think about how you want to demonstrate your gratitude.

If you love to read new books to inspire your community work, then 2019 was an incredible year. So many new books arrived that talk about community and community-building work. To help you gear up for some fun and productive 2020 reading, I put together my top 5 recommended books for community managers this year. These also make great gifts for your team or colleagues! Enjoy!

Welcome to the new year folks!

That being said, let's take the time to reflect back on 2019! This time, we'll be covering the Closer Look series, which highlights powerful nonprofits who've successfully harnessed the power of community to achieve their mission and vision.

Written by our VP of Marketing, Mel Attia, this series will continue into 2020, not only so that we can continue to show how community can be used by more than just B2B or B2C organizations, but also because the work that these nonprofits do are invaluable and deserve to be put in the spotlight.