Innovation Through Customer Ideation and Collaboration: If you're looking to implement a product innovation process in your company, it starts with a sustainable innovation program that truly engages your customers.
Loyal and Vanilla joined forces to bring together insights from top brands like Patagonia, Meetup and Vimeo. This guide covers the new innovation formula - tools, techniques, processes and ingredients that enable you to continuously innovate and remain at the top of your game. In this guide, we take you through the best practices to get you on your way to innovation success. (Download Here)
2016 State of Online Communities & Customer Support : Community platforms have many uses, Learn how you can boost your revenue with crowd-based, self-service support. Support is a key driver of satisfaction, and when a community is part of the mix, satisfaction and support-related revenue are boosted.
You'll also learn, the direct link between revenue growth and community, how user generated content impacts satisfaction ratings and the role of community during every step of the buyer's journey. And much more! (Download Here)
Your Guide to Running a Successful Game Launch : Ever wonder how the major gaming brands succeed on their game launches? After you’ve created your game, you’ll need to come up with a coordinated community plan for how to actually promote your game and to generate downloads.
In fact, we’ve found that using community marketing has helped generate more than 25% new customers for gaming publishers than just traditional marketing channels. All the more the reason to include your community forums as part of your marketing plan. If you're looking to build a launch strategy, this ebook will help you drive results. (Download Here)
Drive Engagement in Your Community With Video : We've teamed up with Wistia on an ebook with actionable tips for driving engagement using video. As video has become the visual medium of choice, it's the community manager's job to foster that engagement—this guide will show you how to use video to create engagement.
Whether it be a how-to, introduction, or support video—you'll learn more about using this powerful tool successfully in your community. (Download Here)
What it Takes to Excel in Community Management: An increasing number of companies are leveraging communities to engage with their audience, increase visits to their websites, and generate leads or sales. And guess what? It's working.
In this guide, we’ve asked experts on how to structure their community management teams, how to test and optimize and how to manage your career. Learn the best tactics in community management to build up to your first 100 members or how you're measuring your community success.(Download Here)
Want to browse our entire library? Go here.