Podcasts are one of the best ways for business professionals to learn everything they need to know to maintain their competitive edge. This is certainly true for community managers, where being up-to-date on the latest technological trends is essential to providing the best customer experience possible to drive ROI. Fortunately, there's a lot of great information out there if you know where to find it.
Here's a list of the most essential community manager podcasts that every serious professional should be checking out:
Community Signal places a strong focus on community management. This podcast is for those who want to get insights straight from industry insiders. It does this in a variety of ways, including interviews with key industry players and in-depth discussions about important topics in the community management sphere. It's an absolute must for anyone who wants to learn the very latest in the community management world.
The Community Roundtable
For community managers who need to have access to interesting community management research, the Community Roundtable is one of the best sources of information available. It covers a wide variety of topics relating to both how to listen and how to get your point across to others effectively and professionally. It will undoubtedly be very helpful the next time you’re faced with an unhappy customer.
The Community Pulse
Community Pulse is one of the most interesting podcasts out there for community managers. The podcast interviews successful community managers, and other leading influencers on a mission to teach the listener a thing or two about all things community. It's a great spot for community managers and developer evangelists who are looking for information on community building. Some of the most recent topics were How to break into Developer Relations, Creating Meetups for Evangelists.
Social Media Social Hour
Tyler Anderson is the CEO of Casual Fridays, a social media and content marketing agency for B2C companies. He interviews top brands and influencers on social media and content marketing and how to tie them to tangible results. Community managers use it to learn how to connect with their customers in a deeply passionate and intimate way that will create brand loyalty for life. Some of his recent topics were: How to build relationships that convert your community into customers.
The Social Pros is one of the most popular marketing podcasts in the world and has been named as one of the best podcasts by Content Marketing Awards. Their focus is on getting the behind-the-scenes look of how large brands manage their integrated communities. If you're the type of person who runs an enterprise community, you'll definitely want to check this podcast out for its in-depth reviews of current techniques and the results they're having on real businesses.
The TED Radio Hour
Community managers are in charge of making a broad and diverse group of people happy, which means cultivating knowledge on a wide variety of interests. As one of the leading sources for fun and engaging information on a wide variety of topics, you can't beat the TED Radio Hour. It provides an in-depth look at many of the communities that make up the fabric of our global world. So while it may not have anything specifically community management oriented per-se, it will give you the necessary tools to interact with anyone who interacts with your business.