Category Archives: Community Building

5 Steps to Creating a Valuable Question & Answers Community

“How to unclog a kitchen sink”…

“How to clean a gutter”…

“How to do a Windsor knot”…

Each and every one of us has a problem in our lives we need a solution for, and what better place to turn to than Google? Search engines provide us with instant fixes in the privacy of our own homes. It’s no wonder then, that the most popular search queries begin with those two magical words: “how to”. Continue reading

Drive More Traffic to Your Forum by Using These SEO Tips

When you think of search engine optimization (SEO), chances are optimizing a forum is not the first thing that comes to mind. Indeed, most SEO strategies are aimed at increasing website page ranking. However, many of these practices (and a few new ones) can aid to increase the visibility and success of your forum. Continue reading

5 Things You’re Doing to Alienate Your Community Members

Everybody has a set of painfully annoying quirks they don’t immediately recognize.

Just ask my wife. She’ll tell you all about mine.

As a community manager, you’re no different. There are aspects of your leadership and communication style that will inevitably rub some people the wrong way. So it helps to know where those blind spots are, so you can manage them. Continue reading