Tim Gunter

Recent Posts

Our New Vanilla Documentation Center Refresh

Posted by Tim Gunter on Jul 19, 2016 10:00:11 AM

1 minute read

We’ve refreshed our technical, help and training documentation. Here's a quick recap of what we have done. http://docs.vanillaforums.com/

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Topics: Product, News

April 5th Incident Report

Posted by Tim Gunter on Apr 6, 2016 12:34:09 PM

2 minute read

Yesterday we suffered a 1 hour outage across our hosted network and I'd like to take a minute to dive into the root cause.

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Topics: News

Amazing Customer Support

Posted by Tim Gunter on Jul 5, 2012 2:50:55 PM

1 minute read

Last month we visited Rackspace Hosting at their HQ in San Antonio. While we were there, I had the opportunity to demo a few of the things I'd built on top of their APIs. The guys in the room saw my Iron Man Macbook Decal and made a few approving comments. My avatar on twitter also depicts Iron Man; it's actually a piece of custom artwork made for me by a moderator on the Penny Arcade Forums (one of our customers). At this point I hope it is obvious to the reader that I'm quite a fan of Iron Man.

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Topics: News

What's so great about Hosted Vanilla?

Posted by Tim Gunter on Jun 28, 2012 10:17:09 AM

4 minute read

When you're thinking about building a new community, or migrating your existing community to a new host, there is an almost infinite pool of generic hosting choices available to you. Even as a technology professional these choices can be very difficult to compare, and depending on the size of your community a bad decision here can easily lead to massive problems down the road. At Vanilla Forums, we kept seeing customers with great ideas suffering from hosting that didn't meet their needs, and the result was a dead or struggling community. That's why we built the Vanilla Hosted solution.

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Topics: Product

Vanilla 2.0.14 Released

Posted by Tim Gunter on Nov 10, 2010 12:34:05 PM

Vanilla 2.0.14 has been released and contains some major upgrades, including support for Single Sign On from Facebook, Twitter, Google and OpenID! Check out the details on our forum.

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Topics: Product

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