Sarah Robinson-Yu

Sarah is the Content Marketing Specialist at Vanilla Forums. Prior to Vanilla, Sarah worked in the public sector where she led and coordinated the strategic framework and operational policy development of business processes.
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Recent Posts

What Is Ideation? How Can It Help My Business?

Posted by Sarah Robinson-Yu on Oct 30, 2019 10:30:00 AM

9 minute read

Ideation is defined as the process involved in generating ideas, including gathering information on ideas and collecting thoughts about those ideas. Ideation is used to make improvements to existing products or services, in addition to generating new ideas and concepts for future developments.

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Topics: Community

3 Steps to Design a Community Engagement Plan

Posted by Sarah Robinson-Yu on Oct 23, 2019 11:25:00 AM

11 minute read

One thing that most communities struggle with is getting members to stay, participate and continue to be engaged in your community. This article will discuss the 3 steps involved to design a community engagement and participation plan that fits the unique needs of your members.

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Topics: Community, Customer Success

5 Steps to Build a Super Fan Program for Your Community

Posted by Sarah Robinson-Yu on Oct 17, 2019 9:00:00 AM

7 minute read

Super Fans are a unique type of people. They possess all the qualities that make the ideal community member: loyal, passionate, excited and engaged, and will defend you and your brand until the very end. So it’s no secret that these are the types of people that you want in your community; what seems to be a secret, however, is how to actually get them.

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Topics: Community

8 Real Tips To Become A Better Writer

Posted by Sarah Robinson-Yu on Oct 9, 2019 10:00:00 AM

12 minute read

If you’re wondering how to become a better writer, and are looking for tips that can help you do this beyond the cliché “practice makes perfect,” or “read everyday,” *cue the eye roll* then look no further. This blog will provide you with 8 real and practical tips that will help you improve your writing skills today.

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20 Statistics About the Benefits of Online Communities

Posted by Sarah Robinson-Yu on Oct 8, 2019 8:00:00 AM

3 minute read

Those in the community space (such as ourselves) will defend the value of community until the very end. We’ve written an endless amount of blogs and eBooks on the benefits of community, and indeed, our colleagues in the community space have agreed with our assertions every step of the way.

But as logical and obvious as the benefits of community may seem, we’re aware that there could be a disconnect between community in theory and community in practice; that is, what leading community experts say about community might not actually be the case when you speak to organizations directly.

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Topics: Community, News

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