Internal community forums are a great place to encourage communication between employees and make everyone within an organization feel more connected, which is especially important when employees are working from home and feeling isolated.
I've been thinking a lot about the recent COVID-19 outbreak and the impacts it will have on people, as we continue to self-isolate and stay safe to slow the spread of the virus. People are working from home, pubs have slowed to a halt and social gatherings are limited at best.
With the onset of the global pandemic, many organizations have implemented a work from home policy, with the goal of keeping employees safe and slowing the spread of the virus to help relieve the increased pressure on the healthcare system.
The business and technology world moves fast. Technologies and tools get outdated quickly and are constantly being replaced by superior alternatives. Do you remember those video cassettes, or those 3 ½ floppy disks? As a 90’s kid, I remember them all.
Well, those video cassettes were soon replaced by DVD’s, which were replaced by streaming services and Netflix. Those 3 ½ disks were replaced by the USB, then things like Google Drive or Dropbox.
You don’t see the older versions of these anymore (at least, not unless it’s in a cute vintage store, or in your grandma’s basement) because they’re irrelevant and outdated. All businesses have done away with the old to ensure that they remain relevant, competitive, in-line with competitors and meet customer demands.
Moderation in a community forum is tricky business. Why?
Well, firstly because doing it well requires excellent judgment and social intuition.
Second, being a moderator seems to be wildly appealing to people who lack either of those traits.
Disagree? Pick a bad forum anywhere on the internet and somewhere along the line you’re likely to find moderators who are either apathetic, incompetent, bullies or all of the above.