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Sarah Robinson-Yu

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Recent Posts

Why Executives Need To Care About Community

Posted by Sarah Robinson-Yu on Feb 21, 2019 1:08:17 PM

7 minute read


 

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Topics: Community

Why Companies are Making the Vanilla Switch

Posted by Sarah Robinson-Yu on Feb 19, 2019 10:02:50 AM

4 minute read

You scream, I scream, we all scream for Vanilla ice cream!

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Topics: Migration

Is Your Community a "Swipe Right" Type Forum?

Posted by Sarah Robinson-Yu on Feb 14, 2019 5:52:10 AM

8 minute read


 

Love is in the air! ...Well, actually, no, I lied.

It’s in the first impressions.

First impressions are everything, and people love to be judgy - about everything! Perhaps that’s why there are 57 million Tinder users worldwide, with a whopping 1.6 billion swipes a day. That’s 1.6 billion judgement calls per day on only one dating app based on appearances alone!

If that’s not brutal, I don’t know what is.

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Topics: Community, Customer Success

The New Role of Community Managers

Posted by Sarah Robinson-Yu on Feb 12, 2019 9:47:27 AM

8 minute read

 

For many organizations looking to navigate the uncharted waters of building a community as part of their digital strategy, a Community Manager, and their responsibilities, is often a foreign concept. As a result, the role of Community Manager can be ambiguous and have responsibilities that are, at best, loosely defined by the organization.

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Topics: Community

The Google Plus Shut Down: How to Tackle Your Google Community Migration

Posted by Sarah Robinson-Yu on Feb 7, 2019 11:07:04 AM

9 minute read

To say that Google had a rough year is a bit of an understatement - presumably, all of you are here reading this blog because Google+ is pulling the plug on your community and you need a solution. Well, I should say, a rather quick solution. The cleaners and garbage bags are ready and waiting for April 2, when Google will begin deleting all Google+ accounts and their content.

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Topics: Community, Migration, News

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