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The Value of Super User Programs: How to Manage a Big Community With a Small Team

A common misconception in community building is that as your membership increases, your costs will skyrocket. It seems logical that more users must require more resources, namely extra staff to cope with the influx of traffic and moderation. Thank goodness, you have a secret weapon at your disposal – the Super User.

Whether you’re a brand new community setting out on your adventure or an established community looking to scale effectively and efficiently, the importance of a Super User program cannot be underestimated.

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Darren Gough

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