While some communities are open to everyone to join and participate, sometimes you may choose to create a community that is private or exclusive. At Vanilla Forums, we offer you different ways to handle privacy or exclusivity. Below are different ways to ensure the level of privacy you want:
Custom Category Permissions
If you have an open community, sometimes you may want a private chat area which is only viewable to some members. For example, you can create a category in your community that is only accessible to moderators. To make a private category, create a new category, and add a custom permission where only moderators have view permissions. Another novel way to use this feature is to create all rooms private for members and a public room for pre-sale questions. This allows your paying customers to have full access to the support forum and keep out non-paying customers.