Recently, Vanilla launched a new advanced search for enterprise customers. This new feature is the result of over a year of feedback and research into what makes a great community search. We spent a long time thinking about search and really believe that our new advanced search strikes the right balance between power and simplicity. It’s been a fun process developing this so I wanted to share some of the inside scoop on this new feature.
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Earlier this year analyst firm IDC reported that the #1 social business initiative is creating online communities. Many companies, having seen the power of social media and customer-to-customer interactions, are now looking to create a cohesive ‘on domain’ community for their customers and partners rather than trying to manage interactions across multiple social networks.
Vanilla will be attending ForumCom on June 13th at the Kabuki Hotel in San Francisco.
“ForumCon is your opportunity to connect with and learn from the world’s leading forum and community managers.”
Let us know if you’ll be there! If you’re planning on attending, here’s a 20% discount code: Vanilla2013